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S&P Consultants, Inc has developed a new line of business designed to work with Cerner Classic© clients to provide day-to-day resources to allow you to optimally utilize your staff. Since Classic© knowledgeable staff are hard to recruit and retain, S&P has created an Outsourcing Services Team to fill that need. Click here for a sample of Cerner Classic© support services.

High Level Services

• Technical Services:

• Complete system technical review
• File leveling
• Disc space analysis
• Printer installation and troubleshooting
• Purge criteria review
• Logical mapping
• Operational analysis
• System security

• Application Support:

S&P can provide expert application resources to back-fill short term needs for specific projects or during resource shortages. We can also provide long term solutions to for LIS / IS departments so that resolving staff issues will not adversely effect department functionality. By providing consistent support, Cerner clients can optimize internal resources and maximize the projects and system enhancements, keeping your systems on the cutting edge of Cerner's technology.

• Database Management:

With the current shortage of Cerner Classic© knowledgeable resources, S&P can provide expert Cerner resources that can be utilized to augment or replace LIS / IS staff departments. Since S&P only employs experienced healthcare staff, we are able to quickly step in and begin work. Many times, by eliminating the need for staff training and the loss of work during the learning curve, S&P becomes a very cost affective solution. S&P works as a team on all projects so that our clients are not only receiving the knowledge base of one resource, but that of the entire teams. This allows S&P to work quicker and more efficiently, reducing the cost and time frame to the client.

• FSI/MDI Support:

S&P can provide resources to trouble-shoot and resolve FSI (Foreign System Interfaces) problems. We can monitor your interfaces to maintain the tables on a day to day basis. S&P can train your staff to identify and isolate problems so that resolutions can be developed and implemented quickly. S&P can provide on-site resources to install most lab instruments. We can provide remote services so that you can concentrate on bringing the instrument on-line. All Cerner database work, expected to be performed by the client, is performed by S&P. Linearity and acceptance testing is performed by the client.

• Test Directory Maintenance:

S&P can provide resources to create new tests / procedures for reference labs, new institutions, or hospital mergers. Another major area where new tests need to be created are for miscellaneous tests. By creating specific procedures for miscellaneous tests, it reduces the manual staff time to Order, Enter, and Send-out these procedures.

• Project Management:

S&P can provide PM services for long and short-term projects allowing your staff to concentrate on the daily requirements to keep your system running. We have expert project managers that have installed multi-system projects into multi-institutional clients. By utilizing S&P's Project Managers you can depend on S&P to get your projects completed on-time and under budget. With S&P's contacts in the vendor companies, we can leverage our relationships to move projects along. PM services can be provided on a remote basis or we can provide on-site support. Since S&P always works as a team, as problems arise we are able to provide multiple solutions to the problems, allowing the projects to continue.

• Application/System Analyst:

S&P can provide remote and on-site resources for application and system support. By working as a team, S&P can provide analysis and resolution for application and system issues. With the current technology, S&P can dial onto sites across the country and provide most services in a remote manner. This reduces the cost of the services since we do not have to include travel or living expenses. Since S&P has expert resources, with many years of healthcare and Cerner experience, we are able to quickly identify and resolve day to day issues, thus reducing downtime during system resolutions.

• Management Reporting Services:

S&P has created a product that will allow you to extract utilization and turn around time data out of Cerner in a user friendly front-end and report format. By providing Ad Hoc and Operational reports, your management team can pull the reports as needed, and also track them over many years. Your department heads will be provided with monthly reports that are designed by them and contain the data they require.

• CCL/Cobol Programming:

S&P can provide expert programming, on an "as needed" basis, allowing you to better utilize your staff. With the complexity of the Cerner system, design, creation, and implementation of complex programs can be extremely time consuming and difficult. With S&P's knowledge and experience, we can provide multiple solutions for most of your information needs. Due to mergers and buy-outs, many Cerner clients need customized reports and files from their clinical systems, for Regulatory or third party entities.

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For more information, please contact S&P here to discuss our services and options for your needs.
You can also download our Custom Report client questionnaire here and send it along for a proposal.